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My worst shopping experience was one of those post-Thanksgiving rushes. I’d just moved to Chicago, but was home for the weekend in Nebraska with my family. I needed a new winter coat that I could run in so we headed to the great deal on Columbia jackets near my mother’s home. I realize that people take the post-Thanksgiving thing seriously (I’ve worked as an Assistant Store Manager at a big box retailer), but I couldn’t believe the woman in front of us that was SCREAMING at the clerk because the color and size she wanted were no longer there. This was especially appalling because it was already 11 a.m. — what did she expect? That’s really late for one of these mornings! I felt horrible for the clerk and ended up finding a security guard to help escort this raving lunatic out of the store. I’ve rarely been so ashamed of my fellow human beings before.

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